General

Retrocalcaneal Bursitis: Why the Back of Your Heel Hurts

रेट्रोकैल्केनियल बर्साइटिस: एड़ी के पिछले हिस्से में दर्द क्यों होता है

రెట్రోకాల్కేనియల్ బర్సైటిస్: మడమ వెనుక భాగంలో నొప్పి ఎందుకు వస్తుంది

A small, fluid-filled cushion at the back of your heel — the retrocalcaneal bursa — can become irritated and swollen, causing deep pain right where the Achilles tendon attaches to the heel bone. It's common in runners and dancers, but it's very treatable.

🕐 6 min read
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Dr. Sumit Dubewar

MBBS · DNB · DABRM (USA) · FIJR · FIASM · MNAMS
Orthopedic & Regenerative Specialist · Secunderabad · +91 9370498182

Diagram of the heel showing the retrocalcaneal bursa at the back of the heel where the Achilles tendon attaches, labeled Retrocalcaneal Bursitis

The retrocalcaneal bursa cushions the Achilles tendon against the heel bone — in this condition, it becomes irritated and swollen.

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What Causes It?

Overuse, footwear, and foot structure are the usual drivers

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Lateral view of the heel showing Haglund's deformity, a bony prominence at the back of the heel compressing the retrocalcaneal bursa

Haglund's deformity — an excessively prominent heel bone — reduces the space available for the bursa and is a common underlying cause.

  • Overuse and excessive ankle loading — especially increasing running volume or intensity too quickly without enough recovery
  • Poorly fitting shoes with rigid heel counters that rub and compress the back of the heel
  • Tight calf muscles — restrict ankle movement and intensify compression on the bursa during walking or running
  • Haglund's deformity — an excessively prominent heel bone that leaves less room for the bursa
  • Poor foot biomechanics — high arches or excessive pronation that alter how load passes through the heel
  • Inflammatory conditions or direct trauma — rheumatoid arthritis, gout, a direct knock to the heel, or an abrupt change in footwear
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Symptoms

Recognizing the pattern — and when it needs urgent attention

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  • Deep, throbbing pain at the back of the heel, right where the Achilles tendon attaches
  • Worse with push-off — climbing stairs, standing on your toes, or shoe pressure on the heel
  • A distinct pattern — worse at the start of activity, eases as you warm up, then returns after you cool down
  • Swelling and warmth felt on either side of the Achilles tendon, not directly on it
  • Tenderness when squeezing the sides of the lower tendon — tenderness directly on the tendon itself usually points to tendinitis instead

⚠️ Seek urgent care if: you notice redness, increasing warmth, fever, or generally feel unwell — these point to infection, not simple bursitis.

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Treatment Options

From simple home care to specialist treatment

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Treatment Options (First-Line)

  • Rest and short periods of icing — taking a break from the activities that worsen symptoms
  • Footwear changes — switching to shoes without a stiff heel counter
  • A heel lift inside the shoe — can reduce compression on the bursa in the short term
  • Calf stretching and guided strengthening — the backbone of recovery, progressing gradually under a physiotherapist's guidance
  • Shockwave therapy — energy waves directed at the inflamed area and tight calf tissue to ease symptoms and restore motion
  • Custom orthoses — when foot mechanics are driving the compression, these redistribute pressure away from the back of the heel

If Conservative Treatment Fails

  • An injection may be considered, but only carefully, at the Achilles insertion, after assessing whether it's appropriate
  • Surgery — reserved for cases that don't improve after months of consistent conservative care; involves removing the inflamed bursa, and reshaping the bone if Haglund's deformity is present
  • Recovery typically means a few weeks off weight-bearing, then a walking boot, then physiotherapy — most patients return to daily life within a couple of months, though sport takes longer
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Exercises

Calf stretching and strengthening form the backbone of recovery

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Gentle calf stretching, progressing to guided strengthening under a physiotherapist's supervision, gradually reduces the compression on the bursa and builds the heel's tolerance to load.

Browse the Exercise Library
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Dr. Sumit's Advice

The mistake I see most often with this condition

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"Patients often assume heel pain at the back is the same as plantar fasciitis under the foot, and treat it the same way — that's the most common mistake I see. Retrocalcaneal bursitis responds to a very different approach: calf flexibility and footwear changes matter far more here than foot-sole stretches. Get the shoe and the calf right early, and most patients avoid injections or surgery altogether."

— Dr. Sumit Dubewar · DABRM (USA) · Secunderabad

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